Spirit of Nature Safaris (hereinafter “Spirit of Nature Safaris”, “we” or “us”) operates trips in Tanzania and across Africa. By making a booking with us, you accept the following Terms and Conditions, which form your contract with us.
All clients receive a detailed itinerary outlining destinations, activities, and accommodations. While we strive to provide all agreed services, unforeseen circumstances such as road closures, bad weather, security considerations, or other local conditions may require changes. We will inform clients promptly and make alternative arrangements of equivalent quality whenever possible.
Clients must accept that conditions in Tanzania/Africa may differ from developed countries. Local fees, taxes, or park charges may change without notice, and these may be passed on to clients.
Upon booking confirmation, clients receive an invoice detailing the itinerary cost.
A 45% deposit is required to confirm the reservation, and 100% upfront payment for airline tickets.
The balance is due 65 days before departure.
Bookings made within 65 days of departure require full prepayment.
Methods of Payment: Bank wire/transfer.
Cancellation charges (excluding international flights) are as follows:
65+ days before departure: deposit non-refundable
50–65 days before departure: 50% of itinerary cost
0–50 days before departure: 100% of itinerary cost
Changes to confirmed itineraries may incur an additional fee of $150.
All prices are per person, based on double occupancy unless otherwise stated, and quoted in USD ($).
Costs for visas, passports, tips, insurance, additional excursions, or personal expenses are not included.
Prices are indicative and valid for 2 weeks. Final costs are confirmed in the invoice.
All travel documents (vouchers, e-tickets, luggage labels) are provided two weeks before departure.
Clients are responsible for comprehensive travel and medical insurance, covering themselves and any traveling companions. This should include:
Medical expenses and repatriation
Optional coverage: trip cancellation, baggage loss, emergency evacuation
Clients must ensure passports and visas are valid for the countries visited.
Tourist visas are available on arrival in Tanzania ($50 per person, $100 for US citizens) or in advance through embassies.
Passports must have at least six months’ validity after travel.
Spirit of Nature Safaris is not liable for visa issues or costs.
Booking confirms acceptance of these Terms and Conditions.
Spirit of Nature Safaris does not offer pre-set package holidays but creates tailor-made itineraries.
A binding contract exists once:
50% deposit is received, or
Full payment is made if booking is within 12 weeks of departure.
Full payment is required 12 weeks prior to departure.
Clients must disclose any medical conditions or disabilities at the time of booking. We may decline bookings or cancel if we cannot safely accommodate needs.
Clients must check all confirmation documents for accuracy and notify us within 14 days of errors. We are not liable for costs resulting from late notification of inaccuracies.
Changes must be requested in writing.
Change fees: $75 per person ($100 for US clients).
Cancellation charges apply as per Section 3.
We reserve the right to make changes or cancel for reasons including force majeure, flight changes, or unforeseen circumstances.
Minor changes will be communicated; major changes (e.g., flight alterations >12 hours or accommodation changes) allow clients to accept, reschedule, or receive a full refund.
Compensation is limited to $75 per person for cancellations by us (excluding force majeure).
We cannot accept liability for events beyond our control, including:
War, civil unrest, or terrorism
Natural disasters, epidemics, pandemics
Transport disruptions, technical issues, or strikes
Extreme weather conditions
No refunds are given for force majeure events unless recoverable from suppliers.
We ensure services meet reasonable local standards as described.
We are not responsible for services not included in the contract or extra activities/excursions booked separately.
We accept liability for negligent acts of employees or direct suppliers resulting in death, injury, or illness, limited to 200% of holiday price (except in cases of personal injury or death).
Transport by air or sea is subject to carrier terms and international conventions. We are not liable for:
Flight cancellations, strikes, or schedule changes
Lost luggage, missed accommodation, or operational decisions of carriers
Death, injury, or illness during carriage
This contract is governed by Tanzanian law, and disputes are subject to the courts of Dar es Salaam.
Clients referred by third parties (e.g., travel agents) waive claims against the introducer. Any issues must be resolved under these Terms and Conditions.
Clients must report problems immediately to the relevant organizer (guide, hotel manager, etc.). Unresolved issues must be submitted in writing within 28 days of return. Failure to follow this procedure limits our liability.
